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2 days - In English and Portuguese

Sophie World

everything about the universe of possibilities in
technology and Artificial Intelligence 100% online
  • FREE

Schedule it on your calendar

OCTOBER 21-22, 2020

About the event

A big online technology event

Due to the pandemic, the third edition of our event has taken on a new format for 2020. On the bright side, because of this, everyone will be able to follow and participate 100% online and 100% free - the event will be broadcast live on our youtube channel! So, ATTENTION: programmers, technology lovers, entrepreneurs and university students are all welcome. Sophie World arrives in October to show a little more about Sophie and her technology. A two-day event, in Portuguese and English, with keynote speakers in the world of artificial intelligence. You will not be left out of this!

By


What is Sophie?

Sophie is a chatbot that is conquering the world. Number 1 in natural language, our girl brings together the best of chatbots in one place and that is why she gained leadership in the "ISG Provider Lens" report, also won the "100 most innovative IT" in the digital industry category and the "Relatório Bancário" award in 2018 in the self-service category. Did you know that there is a lot that can be done with artificial intelligence in almost every area of an organization? If you want to know more about Sophie and this immense and interesting world of chatbots, sign up for this event that will be 100% online and 100% free.

Click here to see the capabilities

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Event schedule

Stay tuned!

Has a degree in Computer Engineering from the Faculdade de Engenharia de Sorocaba (FACENS - 2002) and a master's degree in Electrical Engineering from the Polytechnic School of the University of São Paulo (2006). Professor of Computer Engineering at FACENS and co-founder of WOOPI Technology (since 2012 a company of the Stefanini Group), creator of the Sophie Platform, now holds the position of Artificial Intelligence Research & Development Manager of Stefanini North America, leading the company efforts in cognitive sciences and AI.

We will discuss how Sophie is structured to facilitate the adoption of cognitive assistance by companies' business areas, streamlining results in experiences with virtual assistants focused on the business.
Ricardo has been working for over ten years helping companies improve their service management experiences. Graduated in IT management and with several international certifications on the subject, he has worked at Stefanini since 2014 and was recognized by partners and the company in 2020 for his work in co-creating high-value solutions for our clients' business. He is currently responsible for ensuring the excellence of Sophie platform deployments across Latin America.

Sophie is an important part of the automation and digitalization strategy of BPO projects in different segments. Sophie helps us from answering employees 'human resources issues, through interaction about our customers' products, being integrated into our processing for Banks. More than just a chatbot, Sophie helps us to disseminate Artificial Intelligence in areas lacking in technology and, above all, to initiate the cultural transformation of people.

Guilherme has a degree in Business Administration from FGV-EAESP, after a career in investment banking and consulting, he joined Stefanini as a technology services manager.
Precursor of the digital movement within the company, co-coordinator of the Digital Transformation course INSEAD / Stefanini and Head of Stefanini Ventures, new business / investment arm of the group that now has +25 companies, helping entrepreneurs who believe in the power of technology to accelerate and prosper your business with our digital ecosystem to co-create solutions that transform businesses, companies and markets into a better future.
Enthusiastic about Sophie's AI potential to improve customer service relationships, Guilherme has always been a fan of Woopi and has worked directly in developing the strategy for Sophie to enter the consumer service market and new approaches such as providing intelligence and information to the commercial teams of the Stefanini group.

12:00 to 14:00 BRTBREAK

Working in the technology area since he was 16, Abdala (as he is known) has a strong background in voice solutions such as DACs, IVRs and the development of customized platforms for Omnichannel Service. Responsible and creator of the company's service solution (SVX), his team was added to the Sophie team in 2019 and today complements the robust Sophie solutions ecosystem.

Graduated in computer engineering from the Faculty of Engineering of Sorocaba (2009). He has been working with systems development since 2009. He served as a technical school teacher and, as a tutor at Anhanguera College in the Systems Analysis and Development course until 2016. He has worked at WOOPI since 2010, and has been part of Sophie's development team since its begining. Today he acts as technical manager of the satellite systems development and SAAS area.

Geanderson is a computer engineer with a specialization in systems engineering. He has been working in the systems development industry since 2007. He is currently a research and development manager at Woopi, leading the team working on the brain of virtual assistant Sophie. He worked for 5 years as a professor at Anhanguera College in engineering, computer science and systems analysis and development courses.

Spencer Gracias brings 25+ years of experience to Stefanini, and his background includes implementing common, global processes for distributed infrastructure, application environments, and governance.
Working for global companies, Mr. Gracias gained in-depth experience improving technology for Whirlpool, CPFL, Globo TV, General Motors, ABN Amro Bank, Santander Bank and more. This included multi-disciplinary environment management (Mainframe, ERP, Application Maintenance and Support and Distributed Services) and multi-vendor environment management.

Education
Post-MBA in Strategic Resource Management with INSEAD, France 2012
Post-MBA in Marketing with Kellogg School of Management, USA 2011
MBA, Fundação Dom Cabral, Brazil 2011
MBA, Fundacao Getulio Vargas, Brazil 2008
Degree in Business Administration UNIMEP, Brazil, 1997

Has a degree in Computer Engineering from the Faculdade de Engenharia de Sorocaba (FACENS - 2002) and a master's degree in Electrical Engineering from the Polytechnic School of the University of São Paulo (2006). Professor of Computer Engineering at FACENS and co-founder of WOOPI Technology (since 2012 a company of the Stefanini Group), creator of the Sophie Platform, now holds the position of Artificial Intelligence Research & Development Manager of Stefanini North America, leading the company efforts in cognitive sciences and AI.

With degrees in Communication, Advertising, Marketing and MBA in Project Management, Patricia is involved in the universe Sophie since 2015 with a strong presence in creation and management of content and management of project implementation. Currently in EMEA, she is responsible for Sophie and her new initiatives in Europe.

18+ years of experience in Application Services, SAP Practice Management, Program Management, Project Management, System administration and development across various enterprise level systems covering manufacturing, chemicals, pharmaceuticals and medical devices lines of business.
11+ years of experience SAP Practice Development and management for global SAP implementations encompassing complex business process re-engineering, data cleansing and harmonization, mergers and acquisition, SOX 404 Compliance, upgrades, and cos effective support models using blended on site offsite models.
Successfully managed teams of 200+ functional analysts and programmers for various IT projects.

12:00 to 14:00 ESTBREAK

Carla made a quick attempt at electronic engineering at Fundação Mauá for 3 years but gained her senses and graduated in Public Relations from FAAP Fundação Armando Penteado, also took some extra classes in Strategic Business Planning at FGV Fundação Getulio Vargas and finally graduated in cooking, as an international chef at SENAC. Responsible for humanizing Sophie, creating her personality and her appearance, ensuring that she has the right amount of emotional and rational skills necessary to use her natural language aptitudes.

AI Specialist
Graduated Computer Engineer, Gabriel focused his career on artificial intelligence and machine learning projects. Among his 7 years in the field, he is notoriously recognized for his substantial contribution to the development of Sophie’s mind – versions 1, 2 and 3. He is currently employed by Stefanini North America as technical leader of AI and ML projects.
Sophie is a flexible AI that can provide any internet service through a layer of natural conversation, removing the need for the users to manually navigate through complicated websites and tools. Gabriel will show some examples of real-world solutions that can be implemented through the use of the Sophie integration layer and the power of her natural language processing.

Geanderson is a computer engineer with a specialization in systems engineering. He has been working in the systems development industry since 2007. He is currently a research and development manager at Woopi, leading the team working on the brain of virtual assistant Sophie. He worked for 5 years as a professor at Anhanguera College in engineering, computer science and systems analysis and development courses.

Gladis leads Stefanini North America sales organization, responsible for increasing revenue and bringing new clients to Stefanini. Sophie, our Cognitive Platform, has been an important differentiator for our solution and a key element for our digital transformation journey within our clients. She is graduated as Computer Engineer at UFSCar and holds a master’s degree in business administration from PUC-SP.

Get a certificate of participation

At the end of the event, registrants will be able to request certificates of participation in English or Portuguese, which will be sent to the e-mail mentioned in our form.

Leave yout comments

Our forum will be available, where you can send questions, comments, praise or doubts. Our professionals and other members of the community are ready to interact and talk more about it. Come and participate!

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Sophie World
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Every year, Woopi, a Stefanini Group venture, promotes Sophie World and this year 2020 we will hold the event online. Sign up and call your friends from your company or college.

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